{"id":1532,"date":"2024-08-15T22:22:04","date_gmt":"2024-08-15T22:22:04","guid":{"rendered":"https:\/\/decomantgroup.com\/?page_id=1532"},"modified":"2025-08-21T08:40:57","modified_gmt":"2025-08-21T08:40:57","slug":"preguntes-frequents","status":"publish","type":"page","link":"https:\/\/decomantgroup.com\/ca\/preguntes-frequents\/","title":{"rendered":"Preguntes freq\u00fcents"},"content":{"rendered":"
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FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Les preguntes m\u00e9s freq\u00fcents<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n \n \n \u00c9s obligatori netejar la xemeneia?<\/span>\n\n \n
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A Espanya, Fran\u00e7a i la majoria de pa\u00efsos Europeus, s\u00ed.<\/span>
A Andorra la xemeneia de la caldera almenys una vegada a l'any per llei, el foc a terra no est\u00e0 regulat, per\u00f2 \u00e9s cert que si es produeix algun incendi el responsable dels danys \u00e9s l'usuari i propietari del pis i ja n'hi ha molts segurs que si no disposeu de la factura i certificat d'haver realitzat el manteniment de neteja de la xemeneia, davant de qualsevol incendi no se'n fan responsables, encara que aquest hagi estat produ\u00eft per altres circumst\u00e0ncies.<\/span><\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Cada quant de temps cal netejar?<\/span>\n\n \n
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Depenent de l'\u00fas que se li doni, no \u00e9s igual una xemeneia que nom\u00e9s s'enc\u00e9n el cap de setmana que una que s'enc\u00e9n di\u00e0riament. per\u00f2, en qualsevol cas, no menys d'una vegada a l'any.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Poden fer un pressupost per a la neteja de la xemeneia?<\/span>\n\n \n
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Tant per una xemeneia com per una caldera, normalment no fem pressupostos ja que tenim els serveis tarifats.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Qu\u00e8 passa si la meva xemeneia t\u00e9 zones inaccessibles o est\u00e0 deteriorada?<\/span>\n\n \n
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La majoria de les xemeneies permeten un acc\u00e9s adequat per fer la nostra neteja sense inconvenients. No obstant aix\u00f2, en un petit percentatge de casos, podem trobar-nos amb zones inaccessibles o amb deterioraments a la campana o al conducte. Aquests problemes s'han de solucionar per garantir una neteja efectiva i la seguretat de la instal\u00b7laci\u00f3.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Quant de temps triguen a fer la neteja d'una xemeneia?<\/span>\n\n \n
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Sempre que tot sigui normal entre una i dues hores.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Per fer la neteja del conducte de la xemeneia s'ha de pujar a la teulada?<\/span>\n\n \n
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De vegades s\u00ed, per\u00f2 sempre que podem evitar-ho, fem la feina des de la pr\u00f2pia xemeneia, per evitar riscos innecessaris. Sempre \u00e9s el t\u00e8cnic en q\u00fcesti\u00f3 qui decideix si \u00e9s imprescindible pujar per garantir un bon servei.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n \n \n S'embruta molt durant la neteja?<\/span>\n\n \n
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NO, nom\u00e9s notar\u00e0 que hem estat a casa quan el servei est\u00e0 finalitzat.
Els nostres t\u00e8cnics abans d'iniciar el proc\u00e9s pr\u00f2piament dit de neteja hauran preparat els espais perqu\u00e8 no es pugui embrutar res.
Els nostres aspiradors s\u00f3n espec\u00edfics per a aquest treball i estan equipats amb filtres hepa H12.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Hem de retirar el mobiliari existent a la sala?<\/span>\n\n \n
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No, els nostres t\u00e8cnics els protegiran. Per\u00f2 all\u00f2 que si demanem, que si tenen figures o peces de valor personal i de dif\u00edcil substituci\u00f3, sempre que sigui possible ho retirin abans de l'arribada dels operaris.
Disposem de seguretat de responsabilitat civil.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Puc fer barbacoes a la xemeneia?<\/span>\n\n \n
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NO \u00e9s recomanable.<\/strong>
La barbacoa produeix greix derivat de la cocci\u00f3 dels aliments i que juntament amb el sutge de la llenya crea un residu molt inflamable.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Poden desgreixar-me la xemeneia?<\/span>\n\n \n
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Les cases particulars i amb ells les seves llars no solen estar preparades per a aquest tipus de neteja, per\u00f2 podem estudiar cada cas per separat, segons les necessitats.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n \n \n No utilitzo la xemeneia, cal fer igualment la neteja?<\/span>\n\n \n
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Si<\/strong>, si pensem en un tema d'asseguran\u00e7a, cal netejar encara que no s'encengui. Podrien demanar-nos la factura o certificaci\u00f3 vigent i si no en tenen, aprofitar per no fer-se c\u00e0rrec del sinistre, encara que aquest s'hagu\u00e9s produ\u00eft per altres motius.
S\u00ed<\/strong>, perqu\u00e8 dins del conducte de la xemeneia es fan nius d'animals com ocells, rates, serps, etc. Realitzant la neteja es poden estalviar ensurts.
Si<\/strong>, perqu\u00e8 si no es neteja anualment i es fa un niu o algun altre tap que podria estar produ\u00eft per la caiguda d'algun element de la xemeneia, (maons, o altres materials de construcci\u00f3) a encendre al cap d'un temps podria sortir fum cap a l'interior de l'habitatge, amb el perill d'intoxicaci\u00f3 conseg\u00fcent.
Si<\/strong>, per la seva tranquil\u00b7litat i la dels que l'envolten.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n El calefactor fa sempre la neteja del conducte de la caldera?<\/span>\n\n \n
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No per contra, normalment els calefactors no fan la neteja de la xemeneia, solen dedicar-se al cremador, cambra de combusti\u00f3, etc. per\u00f2 no el conducte devacuaci\u00f3 de fums.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Entra fum dins de la casa quan hi ha la xemeneia encesa, \u00e9s perqu\u00e8 el conducte est\u00e0 brut?<\/span>\n\n \n
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Aquest podria ser un motiu, ja que en tenir menys secci\u00f3 de tiratge podria ocasionar l'evacuaci\u00f3 m\u00e9s lenta del fum i, per tant, entrar part a l'interior de la casa. No obstant aix\u00f2, podria tenir el conducte acabat netejat i entrar-li el fum igualment, llavors truqui'ns i intentarem solucionar el problema.
Un altre motiu podria ser el rebuf del vent empeny cap avall. Si fos per aquesta ra\u00f3, passaria nom\u00e9s puntualment.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n

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\n \n \n Per qu\u00e8 entra fum encara que hi hagi la xemeneia apagada?<\/span>\n\n \n
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El fum ve de la xemeneia d'algun ve\u00ed i t\u00e9 el conducte comunitari, pot passar el fum d'una xemeneia a una altra per tiratges deficients, condensaci\u00f3 de fums, o puntualment per temes de rebuf del vent.
Tamb\u00e9 podria passar que existissin esquerdes als conductes d'obra que comuniquessin una xemeneia amb l'altra.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Les vostres preocupacions s\u00f3n les nostres prioritats servei atenci\u00f3 24h els 365 dies de l'any<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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FAQ Les preguntes m\u00e9s freq\u00fcents \u00c9s obligatori netejar la xemeneia? A Espanya, Fran\u00e7a i la majoria de pa\u00efsos Europeus, s\u00ed. ]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"yoast_head":"\nPreguntas frecuentes - Decomant Andorra<\/title>\n<meta name=\"description\" content=\"Encuentra respuestas a las preguntas m\u00e1s frecuentes sobre nuestros servicios en Decomant. \u00a1Te resolvemos todas las dudas!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/decomantgroup.com\/ca\/preguntes-frequents\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Preguntas frecuentes - Decomant Andorra\" \/>\n<meta property=\"og:description\" content=\"Encuentra respuestas a las preguntas m\u00e1s frecuentes sobre nuestros servicios en Decomant. \u00a1Te resolvemos todas las dudas!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/decomantgroup.com\/ca\/preguntes-frequents\/\" \/>\n<meta property=\"og:site_name\" content=\"Decomant Andorra\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/decomantgroup\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-21T08:40:57+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/decomantgroup.com\/wp-content\/uploads\/2024\/08\/sq-bg-06.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@DecomantGroup\" \/>\n<meta name=\"twitter:label1\" content=\"Temps estimat de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minuts\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/decomantgroup.com\/preguntas-frecuentes\/\",\"url\":\"https:\/\/decomantgroup.com\/preguntas-frecuentes\/\",\"name\":\"Preguntas frecuentes - 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